Disability Insurance

If your disability continues beyond the STD benefit period, you may be eligible for Long Term Disability (LTD). If you are approved to continue receiving disability benefits, your benefit will begin after 180 days of disability.

You are eligible to receive up to 60% of your monthly covered earnings. The maximum monthly benefit is $15,000. (Note: Your benefit may be reduced by other income you may be receiving during your disability period.)

SMP will keep you active as an employee on benefits for up to six (6) months. If you are unable to return to work following this time, this may result in your termination.

In addition to any disability benefits, you may be eligible for up to 12 weeks of job-protected, unpaid leave under The Family and Medical Leave Act (FMLA) for certain family and medical reasons. To file a disability or FMLA claim, contact Reliance Matrix Absence at 1-877-202-0055.

Timely reporting of your leave is critical for the continuation of your benefits and pay. If you expect to be out of work for more than three days, you must take the following steps:

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* If you work in California, Puerto Rico or Rhode Island, you must also initiate your disability claim with the state. Matrix will provide you with the appropriate state disability forms or you can get them directly from that state.

Authorizing the Release of Your Medical Information

The release of medical information to Matrix is critical for the evaluation of your request for Medical or Family Care Leave. To facilitate this release, Matrix will provide you with a “Medical Authorization” form within 24 hours after you report your claim.

• Matrix will contact your provider directly within 24 hours to obtain medical certification.

• Your provider may also ask you to sign their specific authorization form as well. If they do, please sign it. This release authorization will expedite the processing and payment of your claim (if applicable).

• If proper written medical documentation is not received from your provider within 15 days of your request for leave, your leave may not be approved. Detailed medical information is required.

• It is important that you follow up with your provider and Matrix to make sure your healthcare provider has sent the proper disability documentation to Matrix within the deadline.

• It’s also helpful that you ask your provider to be as specific as possible when certifying the number of hours per month that you will have to miss work.

Information You’ll Need to Report a Leave of Absence

Depending on the type of leave, you will be asked to provide some basic information. Having the following information readily available when you report your absence to Matrix will speed up the process:

• Personal Information: Name, address, telephone number, and the last four digits of your Social Security Number.

• Job Information: Job title, job description, workplace location and address, work schedule, supervisor’s name and telephone number, date of hire, and last day worked.

• Illness/Injury Information: Nature of the illness, how, when, and, if applicable, where the injury occurred, the date your disability began and when the disability commenced.

• Provider Information: Name, address, telephone number, and fax number for each treating provider.

What To Expect Next

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